BILLING
CONVENIENT WAYS TO PAY YOUR BILL
CONVENIENT WAYS TO PAY YOUR BILL
Pay by Phone Options:
Call JPMorgan Chase Pay Connexion’s automated toll-free telephone number, 1.800.766.9133, to make your payment. Have your policy or account number and your access code available. Your access code is your zip code as it appears on your Westfield Invoice.
Convenience fee:
A $5.95 convenience fee is collected by JPMorgan Chase Pay Connexion for processing each transaction. Payments authorized before 6:00 pm will be credited the next business day. Payments authorized after 6:00 p.m. will not be credited for 2 business days. Payments credited after a cancellation date will not prevent cancellation. Contact Billing Customer Service Monday through Friday, 7:00 a.m. to 5:30 p.m. EST at 1.800.552.9134 for more information.
Pay by Phone Terms and Conditions
Westfield Insurance uses a certified vendor (JPMorgan Chase Pay Connexion) to provide Pay by Phone services. The vendor charges a convenience fee to cover the cost of these services. By providing your unique identifying information to JPMorgan Chase Pay Connexion and confirming the payment, you authorize JPMorgan Chase Pay Connexion to: (1) withdraw the specified amount and specified convenience fee from your bank account or debit/credit card; and (2) your financial institution to deduct the payments (You may revoke or cancel an authorized payment only by following the procedure in Paragraph 2 below). All payments are made through initiation of an Automated Clearinghouse ("ACH") Debit or Credit card.
- Checking Account
- Savings Account
- Debit Card
- Credit Card: VISA® or MasterCard®
Call JPMorgan Chase Pay Connexion’s automated toll-free telephone number, 1.800.766.9133, to make your payment. Have your policy or account number and your access code available. Your access code is your zip code as it appears on your Westfield Invoice.
Convenience fee:
A $5.95 convenience fee is collected by JPMorgan Chase Pay Connexion for processing each transaction. Payments authorized before 6:00 pm will be credited the next business day. Payments authorized after 6:00 p.m. will not be credited for 2 business days. Payments credited after a cancellation date will not prevent cancellation. Contact Billing Customer Service Monday through Friday, 7:00 a.m. to 5:30 p.m. EST at 1.800.552.9134 for more information.
Pay by Phone Terms and Conditions
Westfield Insurance uses a certified vendor (JPMorgan Chase Pay Connexion) to provide Pay by Phone services. The vendor charges a convenience fee to cover the cost of these services. By providing your unique identifying information to JPMorgan Chase Pay Connexion and confirming the payment, you authorize JPMorgan Chase Pay Connexion to: (1) withdraw the specified amount and specified convenience fee from your bank account or debit/credit card; and (2) your financial institution to deduct the payments (You may revoke or cancel an authorized payment only by following the procedure in Paragraph 2 below). All payments are made through initiation of an Automated Clearinghouse ("ACH") Debit or Credit card.
- Using Pay Connexion - To make a payment you will need to call 1.800.766.9133 and provide your unique identifying information which includes: (1) your Westfield Insurance account number and (2) your Access Code, which is the 5 digit zip code on your invoice; and (3) any other information specific to you and/or your account which may be requested to ensure you are authorized to conduct the transaction. You will need a valid bank routing number (RTN) along with the associated valid bank account number or a valid Debit or Credit card number. Payments received after 6:00 p.m. Eastern Time or on a day other than a banking business day are considered received the next business day. Generally business days are Monday through Friday. Weekends and Federal Reserve Holidays are not business days.
- Revocation/Cancellation of Payments - To revoke or cancel a phone payment call 1.800.766.9133 on the same business day you initiated the Payment. In the event that your payment is returned on 2 occasions for non-sufficient funds within a 180-day period, your ability to make subsequent Pay by Phone payments will be revoked.
- Documentation - Payments will be listed as two separate items on your bank account statement. One item will be described as "Westfield Insurance Prem." The second item will be described as "JPMorg Fee." You will not receive a separate statement from us.
- Pay by phone services may not be available in all states.
- A maximum transaction limit may apply.



